Frequently Asked Questions

ProvenTeam FAQs

What is ProvenTeam ?

ProvenTeam is a network of the very best USA based freelance talent at affordable prices. All our featured freelancers are experts with over 10 years of experience, and can be available quickly to talk through your project.

How do I get started ?

You can instantly book a Zoom call with your talented freelancer to discuss your project in-person or you can send them a message with your project details. Your freelancer will then provide a detailed quote for your project.

How do I hire a freelancer ?

Once the scope of the work is agreed (either on the call or through direct messaging). You can start an hourly contract with the freelancer. You may agree a ‘cap’ on the number of hours the freelancer spends on the project for fixed scope projects.

What if I am unhappy with the Quality of the work ?

We are so confident in the quality of their freelancers, we offer a 100% money-back guarantee if you are not satisfied with the results. Email us at support@proventeam.com and we will arrange for a refund.

Is it free to book a meeting ?

Yes, the introductory meeting is free. However, the meeting should be limited to 15 minutes. At the end of the meeting, you will need to make a decision on hiring and inform the freelancer of your decision.